Help center
Find help for contacting sellers, checking fitment, submitting wanted requests, and staying safe.
Start with the common workflows below.
How buyers ask about a listing without checkout.
Use the listing inquiry form, phone, text, or email option when available. Parts Masters routes interest to the seller, but price, availability, payment, freight, and final sale terms are confirmed directly with that seller.
What to verify before money changes hands.
Confirm part number, VIN, make, model, year, measurements, condition, photos, and application details with the seller. Parts Masters does not guarantee fitment or condition.
How wanted requests become seller matching signals.
Wanted requests capture buyer demand for hard-to-find parts, trucks, trailers, or equipment. Spam controls run first, then Parts Masters can match the request to active listings and seller candidates.
The direct-contact model and safety expectations.
Parts Masters is a lead-generation marketplace, not a checkout provider. Buyers and sellers should verify identity, item details, condition, price, freight, payment, and final terms before a transaction.