Help center
Find help for seller intake, CSV imports, listing review, lead routing, and manual launch support.
Start with the common workflows below.
What sellers need before listings go public.
Approved pilot sellers provide inventory mix, locations, contact routing, and source permission details. Parts Masters reviews seller fit and listing quality before publication.
CSV fields that make imports easier to review.
Parts imports should include category, title, condition, location, part number, stock number, price label, quantity, seller contact routing, and media rights status when available.
Why seller submissions are reviewed before promotion.
V1 listing review checks category, title, source permission, media, pricing label, condition, fitment fields, seller status, and stale inventory risk before public promotion.
The direct-contact model and safety expectations.
Parts Masters is a lead-generation marketplace, not a checkout provider. Buyers and sellers should verify identity, item details, condition, price, freight, payment, and final terms before a transaction.